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  1. 222 BWL 2 - English for Business (29135071)
  2. 22 September 2023 Making a Complaint
  3. Helps for Writing a Complaint letter

Helps for Writing a Complaint letter

متطلبات الإكمال

1a BE Letter of Complaint model: How it should look

1b BE Letterhead example

1c AE Letter of Complaint model: How it should look

2a Complaint in writing exercise: Choose the correct term

    You can work together. Be sure to do the work before you look at the answers (goes for all such   

     assignments). Sara will go over the answers with you, if needed.

2b SOLUTION to Complaint in writing_Choose the correct term

3a Übersetzungsübung: Translate from German to English

    You can work together.

3b Lösungsblatt: For AFTER you have done the exercise.

4 A glossary Sara created – only from English to German at this point.


    • 1a BE Letter of complaint_structure model_business customer.pdf 1a BE Letter of complaint_structure model_business customer.pdf
    • 1b Meitner Industries Ltd Letterhead example.pdf 1b Meitner Industries Ltd Letterhead example.pdf
    • 1c AE Letter of complaint_structure model_business customer.pdf 1c AE Letter of complaint_structure model_business customer.pdf
    • 2a Complaint in writing_choose correct word.pdf 2a Complaint in writing_choose correct word.pdf
    • 2b SOLUTION to Complaint in writing_Choose the correct term.pdf 2b SOLUTION to Complaint in writing_Choose the correct term.pdf
    • 3a Übersetzungsübung_Formulierungen für die Erstellung eines Beschwerdeschreibens.pdf 3a Übersetzungsübung_Formulierungen für die Erstellung eines Beschwerdeschreibens.pdf
    • 3b LÖSUNGSBLATT_Übersetzungsübung_Formulierungen.pdf 3b LÖSUNGSBLATT_Übersetzungsübung_Formulierungen.pdf
    • 4 Saras COMPLAINTS  GLOSSARY_English to German_sm_oct19.pdf 4 Saras COMPLAINTS GLOSSARY_English to German_sm_oct19.pdf

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