Abschnittsübersicht

  • Today we will go over all the information you need for doing your portfolio.

    1. What a business to business letter of complaint looks like

    2. What a complaint letter should contain

    3. Various helps for the formulation of your complaint letter.


    • 1a BE Letter of Complaint model: How it should look

      1b BE Letterhead example

      1c AE Letter of Complaint model: How it should look

      2a Complaint in writing exercise: Choose the correct term

          You can work together. Be sure to do the work before you look at the answers (goes for all such   

           assignments). Sara will go over the answers with you, if needed.

      2b SOLUTION to Complaint in writing_Choose the correct term

      3a Übersetzungsübung: Translate from German to English

          You can work together.

      3b Lösungsblatt: For AFTER you have done the exercise.

      4 A glossary Sara created – only from English to German at this point.