Abschnittsübersicht

  • Today we will go over all the information you need for doing your portfolio.

    1. What a business to business letter of complaint looks like

    2. What a complaint letter should contain

    3. Various helps for the formulation of your complaint letter.

    • 1a BE Letter of Complaint model: How it should look

      1b BE Letterhead example

      1c AE Letter of Complaint model: How it should look

      2 Complaint in writing exercise: Choose the correct term

          You can work together.  Sara will go over the answers with you.

      3a Übersetzungsübung: Translate from German to English

          You can work together.

      3b Lösungsblatt: For AFTER you have done the exercise.

      4 A glossary Sara created – only from English to German at this point.

      SOLUTION to Complaint in writing_Choose the correct term